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Fraud Risk Management : Voice fraud on the increase

30 Sep 2018 10:56 PM | Jo Buckley (Administrator)

Pindrop’s Voice Intelligence Report 2018 says that between 2016 and 2017 the overall voice channel fraud rate increased by 47%, continuing on the upward trend from last year’s 113% increase. Over the last four years, the fraud rate has climbed by over 350%, with no signs of slowing down.


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