Ryanair staff have told customers that the chargeback card-protection scheme is "a fraudulent activity" and could result in them being blacklisted by the airline in the future. But after MoneySavingExpert.com showed Ryanair evidence of this, the budget carrier said its customer service operatives got it wrong and that this is not its policy.

https://www.moneysavingexpert.com/news/2020/05/ryanair-staff-wrongly-tell-customers--chargeback-is-fraud--and-c/