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“It’s concerning to see yet another rise in fraud and scams cases coming to our service,” said Abby Thomas, chief executive and chief Ombudsman of the FOS.
The Financial Ombudsman Service has released new data showing that complaints about fraud and scams are at record highs.
Between July and September this year, the Ombudsman received 73,692 overall complaints, significantly higher than the 46,716 cases it received over the same period last year.
The newly released figures reveal that fraud and scam cases have now reached their highest quarterly level, with consumers lodging 9,091 complaints over the three-month period, compared to the 6,264 lodged in the same quarter last year.
Millions of people have been scammed on platforms owned by tech giants since they signed a ‘world first’ pledge to do more to tackle online fraud, new Which? research has found.
The consumer association is calling on the UK government to bring forward implementation of the Online Safety Act and fines for firms that fail to stamp out online fraud, as its research reveals around 6.6 million people in the UK have lost money to online scams in the last 12 months.
The National Cyber Security Centre (NCSC) has called on shoppers to take additional steps to protect themselves from fraud.
The UK’s cyber security agency has urged shoppers looking for deals on Black Friday to be vigilant of scammers after new figures revealed more than £11.5 million was lost to online criminals over the festive period last year.
The figures, which come from reports made to Action Fraud, showed losses had risen almost £1 million compared to the previous year.
Pensioners have been warned to beware cruel winter fuel payment scams on their phones and on social media.
As the temperature starts to plunge scammers have been sending phone texts and placing adverts on social media sites suggesting that pensioners are eligible for a Winter Fuel Allowance Payments.
They have even been offering sums of money in excess of the normal allowance, which was withdrawn by the Government for many pensioners.
The DVLA has issued a warning over a "widespread" scam that's so realistic millions of drivers are falling for it. Motorists and road users are falling for a swindle from con artists and fraudsters as we head towards Christmas, the motoring group has warned.
The DVLA has issued an alert over the scam, which has been reported more than 1,100 times in just two weeks. The fake messages purport to be from the DVLA and are trying to chase up motorists for car tax or Vehicle Excise Duty which is unpaid.
With many of us spending more time shopping online, it is more important than ever to do so safely.
Action Fraud the National Fraud & Cyber Crime Reporting Centre have put together some guidance on shopping online and how to avoid scam websites to purchase items safely.
2. Pay for things online with a credit card
3. Only give enough details to complete your purchase
https://crimestoppers-uk.org/news-campaigns/news/2024/nov/3-tips-for-shopping-online-safely-from-action-fraud
Last year alone, mobile network operators successfully blocked over one billion scam messages, safeguarding their customers from potential harm. This significant achievement is a testament to the industry's ongoing commitment to protecting consumers.
To combat the ever-evolving threat of fraud, mobile operators have invested millions in advanced technologies to identify and block scam and spam calls and texts on a daily basis. They are also actively collaborating with regulatory bodies like Ofcom and the UK Government to strengthen consumer protection measures.
https://www.politicshome.com/members/article/uk-mobile-industry-blocks-one-billion-scam-messages
Personal finance experts are urging Brits to take the growing threat of financial fraud more seriously. With fraudsters becoming increasingly sophisticated and tech-savvy, the risk to personal finances is higher than ever.
Ocean Finance, a financial broker and provider of Ocean Credit Card, polled 2,000 people across the UK, revealing that 1 in 3 (38%) have either fallen victim to financial fraud or know someone close to them who has.
A fraudulent roofer has been sentenced to two and a half years after ripping off a vulnerable home owner in Wrexham.
John Price, who lives on a caravan park near Oswestry, pleaded guilty to all charges of fraud when he attended court on October 25.
A 'wicked' conman orchestrated a complex banking scam from a Salford flat - with pensioners across the country swindled out of more than £1.5m amid a wider conspiracy. Azeem Mohammed, 33, played a 'leading role' in the operation, which targeted vulnerable elderly people.
Evil scammers used a number of elaborate rouses, including using various phone numbers manned by different members of the group - and fake bank websites - to convince their victims they were fraud investigators from high street banks such as HSBC, Barclays, Lloyds and Nationwide. They claimed people's accounts were 'under attack'.
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