“It’s concerning to see yet another rise in fraud and scams cases coming to our service,” said Abby Thomas, chief executive and chief Ombudsman of the FOS.

The Financial Ombudsman Service has released new data showing that complaints about fraud and scams are at record highs.

Between July and September this year, the Ombudsman received 73,692 overall complaints, significantly higher than the 46,716 cases it received over the same period last year.

The newly released figures reveal that fraud and scam cases have now reached their highest quarterly level, with consumers lodging 9,091 complaints over the three-month period, compared to the 6,264 lodged in the same quarter last year.