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The threat from mandate fraud has increased during the COVID-19 response. This could result in organisations losing substantial amounts of money that will be difficult to recover.

However, whilst mandate fraud is becoming more sophisticated, it is entirely preventable if your organisation is aware and takes the threat seriously.

Download the helpsheet:

COVID-19_Mandate_Fraud_Guidance.pdf

People may be worrying about their finances during the Covid19 outbreak. Lender loan fraudsters will use the opportunity to: - approve your application for a fast loan regardless of your credit history - ask you to pay an upfront fee - take your payment & never provide the loan

The UK Government is responding with measures to mitigate the economic and social impact of the COVID-19 pandemic. Sadly, fraudsters will try to take advantage of these emergency measures.

Government is committed to understanding these risks and taking action to reduce them, whilst dealing with the fraud that occurs where it can.

The fraud threat posed during emergency situations is higher than at other times, and all public bodies should be attuned to the risks facing their organisations and the public sector. Public bodies can reduce the threat of widespread fraud by integrating low-friction controls into payments where possible, and carrying out post-event assurance work.

This guidance sets out key principles for doing so. All of those involved in the administration of measures as part of the response to COVID-19 should read this guide.

Please download and share the full file below

Fraud-Control-in-Emergency-Management-COVID-19-UK-Government-Guidance.pdf

Following this advice can reduce the likelihood of you becoming a victim of ransomware. Ransomware makes your data or computers unusable and asks you to make a payment to release it. For more information, please refer to www.ncsc.gov.uk/ransomware 

With more people working at home, it may be easier for fraudsters to impersonate senior decision makers, with seemingly valid reasons why they cannot be contacted, and request a change in a direct debit, standing order or bank transfer mandate, by purporting to be an organisation you make regular payments to. The change they ask you to make will divert funds to their own bank account. Attached is a helpful graphic with protection advice.

As more people work from home, fraudsters may capitalise on slow networks and IT problems, to commit computer software service fraud. Be wary of cold calls or unsolicited emails offering you help with your device or to fix a problem. Attached is a helpful graphic with protection advice.  

Please remember, a police officer would never ask you to withdraw money and give it to them.

They would also be able to meet you face-to-face and show you ID, and would be happy for you to verify their credentials by calling 101.

If you receive a suspicious phone call then please hang up the phone and report it. Don't feel worried about appearing rude, it is better to be safe than sorry.

Download the infographic Scam Alert Advice